“In a nutshell, Hugo is the best! He is quick to respond and nothing is too much trouble for him. He explains everything clearly and calmly so I can understand the process as the problems are being corrected. Whether in America or Britain, I always know he’s there for me when I have an Apple problem. I can’t recommend him highly enough.”

“We are grateful to Hugo for giving us much advice as well as sorting out particular problems. He is very experienced, quick, and patient. He is accessible at all times, which is invaluable. We are lucky to have his help.”

“Everyone knows how to keep their car in tip-top condition… find a good mechanic! It’s not so easy when it comes to getting the most out of your computer, tablet, router, ethernet, phone/camera, printer, HiFi etc.  Everything is connected these days and finding someone who understands the bigger picture—and knows how to solve problems on the home IT front—is very difficult. Unless you know someone like Hugo!”

“I was completely stuck with my iMac, it obviously had some serious issues but I wasn’t sure what my options were or whether it could actually be improved at all. Luckily I came across a very good recommendation for Hugo who got in touch promptly after I had sent an email and arranged to help sort it out. The difference in using my iMac now is amazing.

I found it very easy to talk through any Mac issues with him and he made me feel like I could ask him any question without judgement whilst also making sure I had completely understood. He is extremely knowledgable, seriously hardworking and will go out of his way to get the best outcome to any problem.

Working with Hugo has been a pleasure, he has not only fixed my computer but also taught me a lot of helpful little tips moving forward, I would not hesitate in recommending him. ”

“Deeply impressed by your expertise - streaks ahead of anyone I’ve ever asked for help (and there’s been a few of those).”

“Hugo has made our lives better and more hassle free. First, we enjoy fast reliable fixes across the spectrum of problems that occur today. Second, all of us own devices that have tons of capability, yet we only use a fraction of their usefulness. Hugo has made our fraction larger. Third, and very unique, Hugo gets to know us and our equipment which means faster better service. Finally, Hugo has been a valued resource in choosing new equipment and in many cases knowing the right time to upgrade to new systems. His view of the “world” enables him to know when a new system is “proven” and when to wait for a few upgrades. We can’t exaggerate how good Hugo has been for us. ”

“Again, I really enjoyed and appreciated your seminar! Thank you!! Have taken 8 different computer courses over my life taught by “super experts at college and graduate levels”....and left them all confused and without any understanding or conceptual application for realistic practical use. Very frustrating and disappointing! I always attributed that outcome to my intellectual inadequacy in that area. You did a fantastic job. Maintained my interest, motivated me to continue to want to learn more and acquire more knowledge, and, left me with useful knowledge and skills I actually can recall on how to apply and use them!! Great job! Thank you so much!”

“Hi-tech is great...until it isn’t, then we here in the MidCoast are truly blessed to have Hugo nearby. I continually rely on hi-tech in my business and at home and Hugo is, put simply, a marvel. He trouble-shoots and teaches…always with grace, patience and remarkable savvy. With the welter of ever evolving technology coming at us, Hugo makes learning, adapting and managing these devices and software a pleasure instead of a nightmare. Hugo is a Hero!”

“Hugo’s amazing patience and depth of knowledge make him a natural teacher. He has a great talent for understanding and explaining complex subjects in a way that is easy to understand.”